99bk Privacy Policy

Welcome to 99bk. This Privacy Policy explains how 99bk (https://99bk.app) collects your personal information, why it is collected, and how it is kept secure. By using our website or mobile app, you are considered to have accepted this Privacy Policy.

We believe that every player's personal privacy is a fundamental right. 99bk's Privacy Policy is built in accordance with international data protection standards. We collect only what is truly necessary to provide our services — nothing more.

This policy is written in plain English so that players in Bangladesh can easily understand it. If anything is unclear, our support team is always ready to help.

99bk collects only the information needed to operate its services. The table below outlines the types of data we collect:

In addition to the above, we automatically collect certain technical data through cookies and log files — primarily used to improve site performance.

99bk uses your information only for the following purposes — and nothing beyond that:

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To respond to your queries and complaints promptly.
• Fraud Prevention: To detect unusual activity and protect your account.
• Service Improvement: To analyze data and improve your gaming experience.
• Legal Obligations: To comply with applicable laws and regulations.
• Responsible Gaming: To identify signs of problem gambling and provide timely support.

99bk does not sell your personal information to any third party. However, your data may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Law Enforcement: Data may be disclosed pursuant to a court order or valid legal process.
• Security Partners: Limited information may be shared with fraud prevention service providers.
• Business Transfer: In the event of a merger or sale, your data may be transferred — however, this Privacy Policy will continue to apply.

In each of the above cases, only the minimum necessary data is shared. 99bk ensures that all partners maintain the same standard of privacy protection.

99bk uses cookies to improve site functionality and deliver a personalized experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and site security — disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Used to analyze site usage patterns and improve our services.

99bk follows the highest industry standards to protect your data. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transfers take place over encrypted channels.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Restricted Access: Only authorized personnel have access to specific data.
• DDoS Protection: The platform is protected against server attacks.

Please keep in mind — no one can guarantee 100% security on the internet. Make sure your account password is strong and never share it with anyone. If you notice any suspicious activity, contact 99bk Support immediately.

99bk does not retain your data longer than necessary. Retention periods vary by data type:

• Account Information: For the duration your account is active, and for 5 years after closure.
• Transaction Records: Up to 7 years, as required by financial regulations.
• KYC Documents: 5 years after verification.
• Gaming Logs: Up to 3 years.
• Cookie Data: At the end of a session or up to a maximum of 1 year.

Once the retention period ends, your data is securely deleted or anonymized so that it can no longer be used to identify you.

Under 99bk's Privacy Policy, you have full rights over your own data. You may exercise each of the following rights at any time:

99bk strictly does not allow accounts for anyone under 18. Protecting the data of minors is a key part of our privacy policy.

• Age verification is mandatory at the time of registration.
• KYC documents may be requested if there is any suspicion.
• If we find that data has been collected from a minor, it is deleted immediately and the account is closed.

If a parent or guardian believes their child has created an account on 99bk, please contact our support team immediately. We will take prompt action.

99bk may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via SMS to your registered mobile number or through an in-app notification.
• Continued use of the site after any changes will be considered acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us: [email protected]